This agreement constitutes a binding legal contract between DASPE TRAVEL EIRL (Tax ID / RUC: 20601588219), hereinafter referred to as THE AGENCY, and the person or entity purchasing the services, hereinafter referred to as THE CUSTOMER.
Brands and Platforms: THE AGENCY is the legal owner and operator of the websites www.daspetravel.com and www.inkajungletour.com, as well as any other digital or physical platform linked to its tax ID. These terms govern all brands and types of tours (adventure, conventional, luxury, and others).
Definition of Service: The logistical and operational organization of excursions including transportation, guiding, meals, entrance tickets, accommodation, and other related items detailed in the itinerary.
Tacit Acceptance: The act of making the 50% booking deposit constitutes immediate, total, and irrevocable acceptance of these terms, serving as a binding electronic signature.
Booking and Management Deposit (50%): To guarantee and confirm any service, THE AGENCY must receive an advance payment of 50% of the total cost of the tour.
Non-Refundable Nature: THE CUSTOMER accepts that this payment is 100% NON-REFUNDABLE and NON-TRANSFERABLE. This amount is immediately used by THE AGENCY for administrative management and the purchase of nominal assets (Machu Picchu tickets, Train tickets, Inca Trail permits) which, under Peruvian law, do not allow for refunds.
Outstanding Balance (Remaining 50%): THE CUSTOMER may pay the total balance of the tour at any time prior to arrival. However, the mandatory deadline to pay the balance is 48 hours before the start of the tour.
Failure to Pay: If the payment is not verified within the established deadline, THE AGENCY reserves the right to cancel the reservation due to breach of contract. In such cases, the initial deposit will be forfeited without the right to a refund.
Transaction Fees: All fees derived from the payment method (PayPal, Visa, Mastercard, International Bank Transfers, Western Union, etc.) must be fully covered by THE CUSTOMER. THE AGENCY must receive the net total amount agreed upon.
Cancellation by the Customer: If THE CUSTOMER cancels the reservation after having paid 100% of the tour, NO CASH REFUND WILL BE PROVIDED.
Legal “Asset Delivery” Solution: In lieu of a cash refund, THE AGENCY will fulfill its responsibility by delivering to THE CUSTOMER only the entrance tickets, train tickets, and other vouchers that strictly correspond to the confirmed and paid reservation.
Operational Release: Once these assets (physical or digital) are delivered, THE AGENCY is released from all operational responsibility (guide services, private transportation, meals, and logistics), which are non-refundable as they have already been booked and accrued.
No Show: Failure to arrive at the scheduled time, no-show, or lack of original documents (Passport/ID) will result in the loss of 100% of the service value without the right to a refund or rescheduling.
Force Majeure is defined as unpredictable and unavoidable events such as earthquakes, floods, landslides (huaycos), extreme weather conditions, local or national strikes, roadblocks, rail closures, civil unrest, acts of terrorism, states of emergency, or government shutdowns of archaeological sites.
Ticket Management: If the Peruvian Government or the train companies formally authorize date changes or refunds due to the contingency, THE AGENCY will facilitate this management for THE CUSTOMER.
Limitation of Liability: If the authorities do not authorize a change (considering that access was possible but the customer could not arrive due to external causes), THE AGENCY is not obligated to provide new tickets. THE CUSTOMER must pay for new tickets if they wish to reschedule.
Extra Expenses: THE AGENCY does not assume costs for additional hotel nights, extra meals, or flight changes resulting from Force Majeure.
Volatility of Availability: Special tickets (such as Huayna Picchu or Machu Picchu Mountain) have extremely limited capacity and often sell out months in advance. THE AGENCY does not guarantee these tickets until they are physically issued.
Student Discount: To apply for the discount, students must send a copy of their valid University ID at the time of booking and present the original physical card at the entrance control. Without the original physical card, the Ministry of Culture will deny entry, and the ticket will be forfeited without liability to THE AGENCY.
Acclimatization: For adventure or high-altitude tours, it is highly recommended to arrive in Cusco 48 to 72 hours before starting. THE AGENCY is not responsible for altitude sickness or related health complications.
Authority during the Trip: THE AGENCY reserves the right to remove any person from a tour who puts their own integrity or that of the group at risk due to lack of physical capacity or inappropriate conduct (intoxication or use of illegal substances), without the right to a refund.
Categorization: THE CUSTOMER accepts that standards in Peru may differ from those in their home country. Local homestays are rustic and part of a cultural experience, not a luxury service.
Third Parties: Trains and buses to Machu Picchu are operated by external companies and are subject to their own terms and conditions.
Insurance Recommendation: THE AGENCY considers it highly recommended that THE CUSTOMER purchases a comprehensive travel insurance policy in their home country, including coverage for adventure tourism, mountain rescue, and medical evacuation.
Commitment to Assistance: Our staff is trained in first aid and coordinates with the Peruvian National Police and local health services. We provide logistical support (first aid kit, coordination of local evacuation) in the event of an emergency.
Limits of Assistance: This support is subject to the geographical, weather, social, and economic limitations of the region. THE AGENCY does not guarantee response times for external government services in remote areas.
Financial Exoneration: THE AGENCY will not assume the financial costs of emergencies (air ambulances, private clinics, hospitalization, surgeries, or repatriation). These expenses must be covered by THE CUSTOMER or their insurance provider.
Data Protection: Your personal data will only be used for operational and legal purposes related to the reservation (Peruvian Law 29733).
Chargeback Waiver: THE CUSTOMER agrees not to initiate chargeback processes with their bank regarding the 50% deposit, acknowledging that this amount has already been executed for non-refundable purchases in their name.
Image Rights: THE AGENCY may use audiovisual material captured during the tour for marketing purposes, unless THE CUSTOMER expressly prohibits this in writing before the trip.
Jurisdiction: Any legal dispute shall be submitted exclusively to the courts of the city of Cusco, Peru, under Peruvian legislation.
THE AGENCY reserves the right to update or modify these Terms and Conditions at any time to optimize operations or adapt to new legal frameworks. However, for each specific booking, the terms and conditions in effect on the exact date the booking deposit payment (50%) was confirmed shall apply. Any subsequent modifications will not affect bookings already paid, unless such changes are mandatory due to legal provisions by the Peruvian Government or competent authorities.
V.2 – Updated as of February 17, 2026
