Direct Expeditions Contact & Advisory

Licensed Local Tour Operator in Cusco • Official MINCETUR Permit
HOTEL BRIEFING INCLUDED

Hotel Briefing in Cusco

We coordinate everything online. Your lead guide visits you at your Cusco hotel the evening prior to trek departure.

Hotel visit: 6:00 PM – 7:30 PM | Hub by appt

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Frequently Asked Questions: Booking & Contact

Straightforward answers to plan your expedition with an authorized operator
How far in advance should I contact you to secure my Machu Picchu trek?

For the Classic Inca Trail, we strongly advise booking 4 to 6 months in advance due to the strict government cap of 500 total permits per day administered by SERNANP and the Ministry of Culture. For the Inca Jungle Trek and Salkantay Trek, 3 to 5 weeks is generally sufficient to secure prime train return slots and citadel entrance circuits.

Do you have a physical office in Cusco for pre-trek briefings?

We maintain our logistical operations base at Calle Daniel Alcides Carrión 508-105, Urb. Fideranda, Cusco. However, for your maximum comfort and acclimatization after your flight, you do not need to commute to an office: we conduct your technical briefing directly at your hotel reception in Cusco the evening prior to departure (between 18:00 and 19:30 hrs). Your head guide meets you in person to hand over your nominal train and Machu Picchu tickets, inspect equipment, and answer questions.

All pre-trip planning is handled 100% online and via WhatsApp. Because our expedition leaders and operations staff spend most of the day in the field supervising tours, in-person visits to our base are arranged strictly by prior appointment to guarantee a senior specialist is present to assist you.

What payment methods do you accept, and how is my reservation guaranteed?

You secure your departure with a 50% deposit via our secure online payment link (credit/debit cards: Visa, Mastercard, Amex) or PayPal. Upon confirmation, we immediately purchase and issue your official non-transferable permits with the Ministry of Culture. The remaining balance is settled upon arrival in Cusco during your hotel briefing in cash (USD or PEN) or card.

What happens if my flight or arrival in Cusco experiences unexpected delays?

We monitor commercial flight arrivals into Cusco Airport in real time. If your flight is delayed due to weather or airline schedule changes, simply notify us via WhatsApp. We will automatically reschedule your hotel briefing without penalties or administrative surcharges.

Live Operations

Have a Different or Urgent Question?

If you need to verify official permits for close dates, assess physical fitness, or coordinate a tailor-made private itinerary, speak directly with our expedition specialists in Cusco.

⚡Average response: < 15 min
🛡Official Local Operator MINCETUR
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